businesses. Even top leaders helped to recruit and mentor, and talent-sourcing partners were required to broaden their recruitment efforts. Identifying and rewarding the best workers isnt the only goalthe ratings also provide a litigation shield. One strategy that is gaining ground is the flexible complaint system, which offers not only a formal hearing process but also informal mediation. On average, the teacher trainees gave the Ashkenazic essays Bs and the Sephardic essays. Our quantitative analyses show that the managerial ranks of white women and all minority groups except Hispanic men declineby 3 to 11in the five years after companies adopt them. With guidance from a court-appointed external task force, executives in the North America group got involved in recruitment and mentoring initiatives for professionals osi research paper and middle managers, working specifically toward measurable goals for minorities. Expanding on Deloittes early example, theyre now posting complete diversity numbers for all to see. In the workplace youll see a similar effect.
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And involvement is voluntary: Executives sometimes single out managers they think would be good recruiters, but they dont drag anyone along at gunpoint. CEOs usually assemble these teams, inviting department heads to volunteer and including members of underrepresented groups. This article also appears in: Business practices that generate this kind of contact across groups yield similar results. Take self-managed teams, which allow people in different roles and functions to work together on projects as equals. Try to coerce me to do X, Y, or Z, and Ill do the opposite just to prove that Im my own person. Its more effective to engage managers in solving the problem, increase their on-the-job contact with female and minority workers, and promote social accountabilitythe desire to look fair-minded. A version of this article appeared in the JulyAugust 2016 issue (pp.5260) of Harvard Business Review. When they felt the choice was theirs, the reading reduced bias. Although the proportion of managers.S. We see this a lot in our interviews.